In This Guide:

IN THIS GUIDE:

Menu

Creating Deals in RouteOne Menu

Step One – Customer/Vehicle Info 


There are multiple ways to initiate deal creation.  One way is through the home page.   

On the home page, click ‘New Deal.'

The home page of RouteOne Menu with a box highlighting and arrow pointing to the ’New Deal’ button.

 

 

Another option is through the F&I Deals page.  

On the top navigation, click ‘F&I Deals.’ 

A zoomed-in view of the upper left of the RouteOne Menu homepage, with a box highlighting ‘F&I Deals.’

 

 

Click ‘+New Deal.’ 

The F&I Deals page with a box highlighting and arrow pointing to the ’+New Deal’ button.

 

 

Select ‘Vehicle Sale.’ 

The F&I Deals page with the ’+New Deal’ button expanded and the ’Vehicle Sale’ choice highlighted by a box.

 

 

Both of these methods will direct you to the Deal Wizard page. 

Step One of the Deal Wizard.

 

 

  • To default to the Deal Worksheet tab instead of the Quick Entry tab, uncheck the ‘Always Show Quick Entry on New Deals’ box in the bottom right-hand corner of the Quick Entry page. 
  • This will automatically save, so this setting can be updated even without actually creating a new deal. 
The Deal Worksheet of Step One of the Deal Wizard, with the ’Always Show Quick Entry on New Deals’ option in the bottom right corner checked, and a box highlighting it and arrow pointing to it.

 

 

Importing a Deal from a DMS 

If importing a deal from a Dealer Management System (DMS), go to the ‘Deal Worksheet’ tab. 

Input the deal number and click the enter icon.  The fields will then auto-populate with information from the DMS. 

The Deal Worksheet of Step One of the Deal Wizard, with the ’Deal Worksheet’ tab, 'Deal Number’ field, and the ’Enter’ icon within the Deal Number field highlighted by boxes.

 

 

If not importing a deal, you can use the Quick Entry option to input deal information.   

 

 

Using the ‘Quick Entry’ Option 

In Step One of the Deal Wizard, make sure the ‘Quick Entry!’ tab is selected.  

The Deal Worksheet of Step One of the Deal Wizard with the ’Quick Entry’ tab highlighted by a box with an arrow pointing towards it.

 

 

Fill in the fields. 

  • Important Note: Fields highlighted in red are required before moving to the next step.    

The more information you input at this step, the more accurate the payment information will be.  

The Quick Entry tab with fields not yet filled in.

 

 

Once you enter the VIN, you can click the car icon, and it will auto-populate the ‘Year,’ ‘Make,’ and ‘Model’ of the vehicle.  

The Vehicle section of the Quick Entry tab with a box highlighting the ‘Car’ icon in the ‘VIN’ field and an arrow pointing towards it.

 

 

Click the ‘Save’ button in the upper right-hand corner.  

A zoomed-in view of the ‘Vehicle’ section with the ‘Save’ button above it, highlighted by a box and an arrow pointing towards it.

 

 

You will be returned to Step 1 of the Deal Wizard, and you can continue with the Menu Presentation. You can change the Deal Type (Finance, Cash, Lease, etc.), the Default Menu, the product pricing, or anything else you would like. 

 

 

The Deal Worksheet 

The Deal Worksheet shows the majority of the deal information, including payment options, and allows you to recalculate those payment options and roll the payment using the calculator icon. 

The Deal Worksheet of Step One of the Deal Wizard with the calculator icons in the ‘Financial Information’ section highlighted by a box.

 

 

Click the ‘Print Menu’ button at the top of the page to generate a PDF of the menu and print. 

  • Use the drop-down menu to the right of the ‘Print Menu’ button to switch between menu types: Finance, Cash, Lease, Lease APR, or Balloon. 
Step One of the Deal Wizard with a box highlighting the ‘Print More’ button and ‘Finance Menu’ drop-down menu at the top of the page.

 

The preview of the printable Finance Menu.

 

 

Once the Deal Worksheet is confirmed and saved, move on to Step Two by clicking the Step 2 “Product Pricing” bar at the top of the screen. 

Step One of the Deal Wizard with a box highlighting the link to Step Two ‘Product Pricing.’

 


 

Step Two – Product Pricing


Step two is where the Menu is generated, allowing the user to customize the deal before presenting it to the customer.  Users can change the display and disclosure of the products, the products offered, and the product pricing.   

The Step Two ’Product Pricing’ page.

 

 

The checkboxes along the top of each section allow the user to select what is visible on the Menu for the customer, including cash, financed, the monthly cost, and the daily cost. 

Step Two, with a box highlighting the checkboxes at the top of the ’Preferred’ section and a box highlighting the ’Monthly’ and ’Daily’ columns of the ’Preferred’ section.

 

 

At the top of the screen, there are options to change the Payment Option and the Menu type.  Changes to these menus will reflect throughout the entire page, allowing you to easily adjust the Menu to the deal, or test how different options affect the values.  

Step Two with boxes highlighting the ’Payment Option’ drop-down menu and menu type drop-down menu at the top of the page.

 

 

In the upper right-hand corner of the screen, there is a checkbox for ‘Dealer Info.’  Checking this box adds Gross Profit information and the Cost of each product to the page. 

Step Two with boxes highlighting the ’Cost’ column of the ’Preferred’ section and the ’Gross Profits.’

 

 

To remove a product from a package, click the trash can icon on the far right-hand side of the screen.  This will only remove it from that specific package. 

Step Two with a box highlighting the ’trash’ icons in the ’Preferred’ section.

 

 

To change the pricing of any one of the products, the user can edit the listed price of the product in any of the packages. By clicking on the ‘Copy Prices’ icon at the end of the product line, the changes will copy to the same product in every package. If multiple products are altered, the ‘Copy All Prices’ icon at the bottom of the package will copy all changes to the other packages. 

Step Two with a box highlighting the ’copy’ icons in the ’Preferred’ section and an arrow pointing to the ’Copy All’ icon at the bottom.

 

 

To make sweeping changes to the Menu and product offerings, click the ‘Configure Menu’ button at the top of the screen.  This will load a new screen where users can edit the formatting of the Menu. 

Screenshot Step Two with a box highlighting the ’Configure Menu’ button in the upper left.

 

 

To remove a product from a specific package, use the checkboxes under each package’s column.   

To remove a product from all packages, click the ‘-’ icon to the right of that product.  To re-add it, click the ‘+’ icon.   

To add a product that isn’t currently in any package, go to the ‘Product List’ at the bottom of the screen.  Scroll or use the search to find the desired product, then click on the name of it.  The product will then move up to the ‘Configure Menu’ section. 

  • Once added, it won’t be immediately visible in the Menu.  Click the ‘+’ icon or use the checkboxes to make the product visible in the Menu. 
The ’Configure Menu’ page with a box highlighting the ’+’ and ’-’ icons for the products, boxes highlighting the ’Select’ checkboxes for each package, and a box highlighting the list of products.

 

 

Use the ‘Sort’ fields to assign the order that the products will appear in each package.  Changing one number will automatically update the rest in that package. 

The ’Configure Menu’ page with boxes highlighting the ’Sort’ columns in each of the packages.

 

 

Click ‘Save’ in the upper right-hand corner to lock in the changes and return to the Product Pricing screen. 

If needed, use the ‘Restore Defaults’ button in the upper left-hand corner to restore all of the settings to their default state. 

The Menu can be printed from this screen by clicking the ‘Print Menu’ button in the upper left-hand corner. 

The ’Configure Menu’ page with boxes highlighting the ’Print Menu’ and ’Restore Defaults’ buttons in the upper left corner, and the ’Save’ button in the upper right corner.

 

 

Some dealers also have the ability to update all available products using the VIN rating option.  From the Product Pricing screen, click the ‘Rate Products’ button at the top left-hand corner.   

Step Two with a box highlighting the ’Rate Products’ button in the upper left corner.

 

 

If information is missing, click ‘Deal Information’ in the upper left-hand corner. 

The ‘Rate Products’ page with an arrow pointing to the ‘Deal Information’ button in the upper left corner.

 

 

Input or change information as necessary. 

Click ‘Refresh Rates.’   

The ’Deal Information’ pop-up window with an arrow pointing to the ’Refresh Rates’ button.

 

 

The system will send the VIN to the product provider, and the options available for that vehicle will populate on the page. 

Navigate through different product types using the tabs along the top of the page. 

Use the filter drop-down menus at the top of the page to locate products more specific to the customer’s needs. 

The Rate Products page with a box highlighting the tabs and a box highlighting the available filters.

 

 

Rate Favorites

Users have the option to set rates for specific products as ‘favorites,’ and the ‘favorite’ rates will then display each time the user rates that product.

To set a rate as a ‘favorite,’ use the drop-down menus to select the desired rates. After all selections are complete, click the ‘Save Favorites’ button. A star will appear next to all favorited options, indicating that favorite filtering is enabled.

To change previously saved favorites, use the drop-down menus to select new ‘favorite’ options, then click the ‘Save Favorites’ button.

To permanently remove saved favorites, click the drop- down menu, select the first blank selection, and click the ‘Save Favorites’ button.

The Rate Products page with the Mileage drop-down menu opened and highlighted by a box, with the 12000 option marked with a star.

 

The Rate Products page with the Mileage drop-down menu opened and the ‘Save Favorites’ button highlighted by a box.

 

 

If a category is being filtered, a ‘filter’ icon will appear next to the column header. If there are no rates being filtered for that column, this icon will be absent.

To remove all filters and see all options, click the ‘Clear Filters’ button.

This action does not delete any saved ‘favorites,’ it only clears the current filters.

To return to saved favorites, click the ‘Apply Favorites’ button.

The Rate Products page with arrows pointing to the ‘filter’ icons that appear next to the ‘Mileage,’ ‘Term,’ and ‘Deductible’ headers.

 

 

If a rate selection that has been set as a favorite no longer exists due to Product Provider rate changes, no rate will show. The filter icon will appear red, and the favorited rate option selection will appear with an ‘n/a’ beside it, indicating that the rate offering no longer exists. In this case, users will need to update their favorite selections as detailed above.

The Rate Products page with boxes highlighting the ‘Product Name’ and ‘Price’ drop-down menus, whose selections are marked with a star icon and a ‘(n/a).’ Next to the ‘Product Name’ and ‘Price’ headers, the ‘filter’ icon is red, and an arrow points to each.

 

 

Select a product by clicking on the title. 

The Rate Products page with an arrow pointing to a product name.

 

 

A pop-up will appear. 

Select any relevant options as well as what packages to add it to using the checkboxes.  Then, click ‘Continue’ if you would like to remain on the same page, or ‘Continue and Next’ to move on to the next tab in the ‘Rate Products’ screen. 

The ’Options and Packages’ pop-up window with the check boxes highlighted by boxes, and the ’Continue’ and ’Continue & Next’ buttons at the bottom right highlighted by boxes.

 

 

Repeat the same process for the TW/RH, THEFT, and APPEARANCE tabs.   

Click the ‘Summary’ tab to see all of the selected products.   

Click the ‘Apply Rates’ button in the upper right-hand corner to save the selections and return to the Product Pricing screen. 

The Rate Products page with a product highlighted in green and the ’Apply Rates’ button highlighted by a box with an arrow pointing to it.

 

 

On the Product Pricing page, rated products will show a check mark in the ‘Rated’ column. 

 Step Two with the check mark icon in the ’Rated’ column highlighted by a box.

 

 

To adjust what appears on the Accept/Decline sheet, click the ‘Configure Accept/Decline’ button at the top of the screen. 

Step Two with the ’Configure Accept/Decline’ button highlighted by a box with an arrow pointing to it.

 

 

A pop-up window will appear with checkboxes for each item on the Accept/Decline sheet. 

Use the checkboxes to indicate which items will appear on the sheet. 

Click ‘Save.’ 

The ’Edit Accept/Decline Configuration’ pop-up window.

 

 

To print the Menu to show to the customer, click the ‘Print Menu’ button at the top of the Product Pricing screen. 

This will automatically download the Menu as a PDF. 

Step Two with a box highlighting an arrow pointing to the ’Print Menu’ button, and a box highlighting and arrow pointing to the PDF download at the bottom of the screen.

 

The preview of the printable Menu.

 

 

After presenting the Menu to the customer, select which packages or products the customer has decided to purchase using the checkboxes on the Product Prices page.  

If the customer decides to purchase an entire package, click the checkbox next to ‘Buy’ under the appropriate package heading.  

If the customer does not wish to buy an entire package but would rather buy an individual product, or multiple products not grouped together in the same package, select the checkboxes next to the individual product(s) in any of the packages on screen and then click ‘Save’ in the upper right-hand corner.   

 

Click the ‘Print Accept/Decline’ button near the top of the Product Pricing screen. 

This will automatically download the Customer Verification Waiver as a PDF. 

Step Two with a box highlighting an arrow pointing to the ’Print Accept/Decline’ button, and a box highlighting and arrow pointing to the PDF download at the bottom of the screen.

 

The preview of the printable Accept/Decline sheet.

 

 

Once the products have been selected and saved, move on to Electronic Contracting, or Deal Review if eContracting is not needed. 

To go to either step, click the corresponding title near the top of the screen. 

Step Two, with the links to Step Three ’Electronic Contracting’ and Step Four ’Deal Review’ highlighted by boxes.

 

 

Once this step is completed, the customer can be presented with the Voluntary Protection Product (VPP) Form.

 

Printing the Voluntary Protection Product (VPP) Form

The VPP policy aims to assist auto dealerships in developing and maintaining a compliant, consumer-friendly process for marketing and selling voluntary protection products (VPPs). Implementing VPP in Menu will position dealerships to follow the NADA VPP guidelines and standards for voluntary protection products.

In the Deal Wizard, click the 'Print' drop-down and select 'Voluntary Protection Policy (VPP) Form' to generate a printable PDF.

The 'Print' drop-down menu expanded with an arrow pointing to the 'Print' button and a box highlighting the 'Voluntary Protection Products (VPP) Form' option.

 

 

This form should be pre-populated with information from the deal. After printing, the dealer will then complete the bottom left-hand section of the form.

The Voluntary Protection Product Certification Form (VPP) with some fields pre-populated.

 

 

Step Three – Electronic Contracting 


Electronic contracting (eContracting) is an optional, self-contained step within Menu which allows the user to validate deal information and execute contracts with eSignatures before finalizing them.   

This option is only available to dealers who are able to electronically contract products. 

The workflow of the electronic contracting page allows the user to complete the steps for each product independently or all at once using the larger icons at the top of the screen. 

If the product was rated on the Product Pricing screen, that status will appear on the eContracting page, and the user can proceed to the ‘Validate’ step.  If not, click a ‘Rate’ icon to return to the Product Rating screen.  For more information on rating products, see the Rate Products section of Step Two – Product Pricing. 

Step Three with all the products on the ’Validate’ step. 

 

 

 

Click the ‘Validate’ icons to review and edit any required fields that are highlighted in red.   

Click ‘Save.’  

Step Three with all the products on the ’Validate’ step, with an arrow pointing to the first product’s ‘Validate’ button.

 

The ’Validation’ pop-up menu with all fields indicated as ’Value is required’ and an arrow pointing to the ’Save’ button.

 

 

  • Some providers allow the user to generate a draft of the contract before it is executed.  To view this draft, click ‘Generate.’  Otherwise, this step can be skipped. 

 

To sign the contract, click the ‘Execute’ icon.   

If there is a signature pad or tablet device enabled for eSignature, click the ‘Customer’ and ‘Dealer’ signature boxes to enable them to input their respective signatures.  If those devices are not enabled, click ‘Wet Sign’ for a printable version of the contract.

For information on how to push the contract to the RouteOne system, click here

Step Three with the bottom product on the ’Execute’ step and an arrow pointing to that ’Execute’ button.

 

The ‘Contract Execution’ pop-up with each option’s button highlighted by a box.

 

 

Once signed, click the ‘Finalize’ icon.  This will finalize the contract and make it no longer able to be voided. 

Step Three with three products on the ’Finalize’ step, two of them with the circles filled in indicating that the step is complete, and one uncomplete with an arrow pointing to that product’s ‘Finalize’ button.

 

 

Step Four – Deal Review 


The Deal Review screen allows the user to review and update the costs and selling prices of the products, front gross, buy rate, and reserve gross, as well as print the customer’s menu and disclosure.    

The Step Four page.

 

 

Once the user is satisfied with the deal, they can close it.   

To close the deal, enter a ‘Deal Closed Date’ and click ‘Save.’ 

The deal will then be marked as closed, and the results will be uploaded to the Menu Reports. 

Step Four with the ’Deal Closed Date’ calendar of the ‘Deal Closing Inputs’ section expanded and highlighted by a box.

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