Access and Administration - Canada
System Requirements
OS Requirements
RouteOne supports versions of operating systems as released and supported by Microsoft. Click here for details on supported operating systems, platforms and capabilities.
Supported Browsers
For optimal performance and security, please ensure you are using one of the RouteOne-supported browsers: Microsoft Edge® and the latest version of Google Chrome® web browser.
Browser Configuration - Chrome Browser Configuration - Edge
Your browser must be configured to allow pop-up windows for RouteOne.
Connectivity Requirements
A stable high-speed internet connection is needed to use the RouteOne system.
Other Requirements
A valid PDF reader is required to view and print documents within RouteOne. Our system works with any Adobe® Reader® version supported by Adobe to view and print PDF documents.
To download the latest Adobe Acrobat Reader, click here.
Hardware Requirements
A laser printer should print both on standard letter and legal sized paper, with the capability of printing in color if needed.
Fax machines to be used with RouteOne should allow for configurable dpi scanning options and be free from scanning defects such as lines preventing clear image transmission.
Recommended settings are as follows:
Laser Printer | Recommended (color) | 12 pages / min (ppm) |
| Recommended (B&W) | 22 pages / min (ppm) |
| Recommended | Duplex capability |
Fax Machine | Recommended Modem | 14,400 BP |
Monitor Display | Recommended | 1920 x 1080 |
Scanner Settings | Recommended | 75 dpi |
Microsoft Edge and Windows are trademarks of the Microsoft group of companies.
Google Chrome is a trademark of Google LLC.
Adobe® and Reader® are either registered trademarks or trademarks of Adobe in the United States and/or other countries.
All other trademarks are the property of their respective owners.
ROUTEONE SUPPORT
Contact
Phone: 877.556.0003
Email: r1support@routeone.com
Hours (EST)
Monday - Friday: 8:00 AM - 9:00 PM
Saturday: 9:00 AM - 9:00 PM
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