In This Guide:
Access and Administration
Subscribing - Adverse Action Notice Mailing Services
Dealer System Aministrators (DSAs) may subscribe by following the instructions below:
Under the ‘Admin’ tab, select ‘Premium Services.’
Select the ‘Adverse Action Notice Mailing Service’ option.
Select a package, and click ‘Continue’ to verify the selected package.
You will then be guided through the remainder of the subscription process.
Enter your Credit Card or Bank Account information within the ‘Payment Information’ section.
Enter your invoice mailing address and the name of your billing contact person in the ‘Invoice Mailing Address’ section.
Read and accept the terms of the agreement and click the ‘Submit’ button.
Tips & Best Practices
Keep in mind that Adverse Action Notices for all applicable records will be generated and mailed on the first Tuesday that falls two weeks after your subscription date. Going forward, they will be generated and mailed every week. Your dealership is responsible for Adverse Action Notices on applications created prior to your subscription date.
ROUTEONE SUPPORT
Contact
Phone: 866.768.8301
Email: r1support@routeone.com
Hours (EST)
Monday - Friday: 6:00am – Midnight
Saturday: 9am – 9pm
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