System Enhancement Updates

November 2024 Release Notes

Credit/Vehicle Values

KBB Vehicle Values Subscription Update

Effective November 6th, new Kelley Blue Book ® (KBB) Used Vehicle Values subscribers will be presented with a new monthly-billed product option instead of the previous yearly price option. 

Learn more about Vehicle Values. 

eContracting

Updates to Your Uploaded Documents 

When you edit and regenerate an eContract, we will no longer automatically delete your uploaded documents. Don’t want the documents? You can delete them using the ‘delete’ button or choose not to include them for distribution. 

eContracting Training Guide

Automatic Navigation to eDocuments for Required Ancillaries

During the eContracting process, when you click the ‘generate contract’ button, you will automatically be navigated to an eDocuments pop-up for any ancillaries that might be required to complete a deal.  This update can help make accessing and adding any needed forms easier. 
 

October 2024 Release Notes

Pause RouteOne CAS Messages

Now, RouteOne dealers can pause the content displayed in the CAS Message Scroller. Didn’t quite catch a message? Easily pause and restart so you don’t miss important CAS message announcements.

New QR Code for an Updated eSign Workflow

We’ve implemented an updated signature capture process from the Contract Package Page to the RouteOne Mobile eContracting Application. 

The Contract Package Page has been updated with a ‘Sign with eC App’ button. When selected, the button opens a pop-up window with a QR code unique to a deal. Scan the code from your iPad® camera to open a contract in the complimentary Mobile eContracting Application without signing in again. 

Contact your RouteOne Business Development Manager or the RouteOne Service Desk with questions about this update.

Please note: RouteOne's eSign app is only available on iPad. Scanning from devices we do not support, like the iPhone® and all Android™  devices, will open the QR code link on the device's default browser.

iPad and iPhone are registered trademarks of Apple Inc.
Android is a trademark of Google LLC.
 

Compliance Dashboard Update

Based on user feedback, the date range selected in the Compliance Dashboard will now be retained to reflect the last selection. This means you won’t have to update the date range continuously.

Learn more about the Compliance Dashboard
 

September 2024 Release Notes

Improved Identity Verification with NCC

IDOne + with Synthetic Fraud ID detection and Military Lending Act (MLA) is now available with NCC. Existing NCC IDOne subscribers should contact NCC directly to upgrade their plan and improve the accuracy of your dealership’s identity verification checks.  Learn more about RouteOne IDV. 
 

Reduce Consumer Income Data Errors 

A common error consumers make when filling out an online credit application (OCA) is choosing the proper interval and amount when specifying income information.  

To help avoid these errors, we’ve updated the income section in both our desktop and mobile OCAs. 
Greater accuracy in consumer self-populated data results in less dealer credit app rework and faster submission times to lenders. Your dealership can configure this optional feature update.

Delete Contracts Without Credit Apps in Contract Manager  

Contracts imported into RouteOne without a Credit App can now be deleted from the Contract Manager, which helps make your contract management process more efficient and user-friendly.

Track Remote Signed Contracts 

Now, it’s easier to identify your Remote eSigned contracts. 

We have added a new column called "Remote Signed (Y/N)" to the Dealer Decision and Funding Analysis Report.
On the summary page, dealers can see other details filtered by the finance source and if a contract was remotely signed.

This report is under Reports > Decision and Funding Analysis in your RouteOne platform.  Learn More. 
 

Informativ is Now an Available Credit Bureau Provider in RouteOne

Your Dealer System Administrator (DSA) can add, edit, or remove your dealership credit bureau’s providers in the RouteOne platform under Admin > Credit Bureau/DSP’. 

Learn more in this self-serve guide. 

August 2024 Release Notes

The Latest Form Updates

IL Dealers Only— If your finance source supports it, RouteOne eContracting dealers in IL have access to a dedicated Electronic Registration and Title (ERT) field.

Deal Form Details. 

July 2024 Release Notes

More Ways to Access RouteOne Menu in the Our Credit Platform

There are now several ways RouteOne Menu subscribers can access RouteOne Menu from the RouteOne Credit platform. 

In Deal Manager, App Manager, and Credit Card Manager, click the Edit/More button on a deal to open up RouteOne Menu in a new tab by navigating to Deals>Deal Manager> Edit/More. 

You can also access Menu directly from the Credit Decision Summary page, from the Deal Jacket/Deal Structure, or clicking on the Menu tab at the top of your RouteOne platform. 

Learn more. 

Bypass Zip Code Decoding for DMS Imported Deals

All DMS imports into RouteOne eContracting will now bypass the zip code decoder, so the zip code a dealer entered into the worksheet will remain the same and no longer be overridden.

The Latest Form Updates

MI Dealers Only  — The State of Michigan Title Application form, the RD-108, is now available in RouteOne’s Deal Forms library of optional documents and has been updated to the latest version. The form’s data entry functionality has also been improved.

June 2024 Release Notes

New EV Tax Credit Field on Contract Worksheet  

If your finance source supports it, you’ll notice two new fields in the RouteOne contract worksheet —one to enter a Federal EV Tax Credit amount and a second to enter a State EV Tax Credit amount. 

The Federal EV Tax Credit field will be visible in all 50 states, and the State EV Tax Credit field will appear in the following states: AK, CA, CO, CT, DC, DE, IL, KS, MA, MD, ME, NH, NJ, NY, OK, PA, RI, VT, and WA.

Questions? Please contact your Business Development Manager or the RouteOne Service Desk at 866.768.8301

Please note that dealers are responsible for determining the eligibility, availability, and amounts of any federal or state tax credits for the vehicle selected.

May 2024 Release Notes

The Vin Field On the DPCF Form is Now Editable

RouteOne dealers can easily update a vehicle's VIN before generating a Dealer Participation Certification Form (DPCF). This enhances the accuracy of the DPCF form when the Credit App has been approved for a VIN number that is different from the VIN on the submitted Credit App.

Option to Remove the Vehicle Info Page

Subscribers to RouteOne Digital Retail Services now have the option to hide the Vehicle Info Page from their workflow, keeping consumers on task when filling out an online or mobile credit application. The default setting is used to show the Vehicle Info Page. If your dealership chooses to remove it, it can do so easily in the Dealer System Admin portion of the Premium Services - Digital Retail configuration.

Decode Fuel Type from Vin

The sale vehicle’s VIN will be decoded to extract the Fuel Type, automatically populating the newly added Fuel Type field on the contract worksheet.

Reach out to the RouteOne Business Development Team with questions about our latest releases. 

2April 2024 Release Notes

Easier Access to CSDNs

Dealers who run multiple credit bureaus in RouteOne can now access Credit Score Disclosure Notices (CSDN) from the most recent credit bureau report they ran instead of a previously ranked preference set by the store’s DSA. 
 

Convenient Access to QR codes in Digital Retail Services

More dealership users of our Digital Retail Services can easily create QR codes directly in the RouteOne platform. Print out codes to adhere to your desk or other easy-to-reach store locations so customers can scan with their mobile devices and start their credit app. This complimentary enhancement can be accessed automatically by all RouteOne Digital Retail subscribers.

CIG Financial Users Only

CIG Financial does not support the ‘Other Insurance’ field in the RouteOne eContracting worksheet. If a dealer enters information in this field, they will receive an on-screen validation warning. Reach out to your CIG Financial Representative with questions.

March 2024 Release Notes

Booked/Funded ODE Embedded eContracts Displayed in Contract Manager

Dealerships subscribed to the R&R or CDK embedded workflow will now see Booked/Funded embedded contracts in the Contract Manager. This will allow a dealership’s accounting team to access all necessary information in one place for contracts initiated through the RouteOne Application or the ODE-embedded workflow.

New Print Preview for Menu

RouteOne Menu subscribers can now adjust the settings for a deal anywhere in the menu to quickly create a one-page printed menu or PDF. Select ‘Print Preview’ in the Print dropdown, and a new tab will open where you can make and view changes

Updated Fields for Some Ohio Dealers

Superior CU and River Valley CU dealers in OH only: The Loan Processing Fee field has been added to the Fees and Taxes section and will be automatically populated in the contract worksheet.

Updated Forms for Select Dealers

New Form for GMF Dealers

eContracting GMF Dealers Only – An ancillary form is now required to be generated for ALL business lease contracts.

New Colorado Deal Form

CO only—Dealers in Colorado can now access the Colorado Innovative Motor Vehicle Tax Credit form in Deal Forms. Your complimentary access to the RouteOne digital Deal Forms library makes adding documents to your eContracts easier.

New Texas Deal Form
TX only- Dealers in Texas can now enjoy the availability of the Texas Lessee Affidavit in Deal Forms.  Your complimentary access to the RouteOne digital Deal Forms library makes adding documents to your eContracts easier. 

Reach out to the RouteOne Business Development Team with questions about our latest releases.  

February 2024 Release Notes

IDOne Identity Verification Update

RouteOne IDOne subscribers will notice that the Identity Verification (IDV) and OFAC results page now displays the two most recent customer IDV results with timestamps rather than just one. 

Learn more about IDOne

Specific Form Updates

Volvo dealers only - Dealers can no longer select the ‘Paid Upfront’ checkbox for ‘Restrict Wear and Use’ on standard lease contracts for Volvo/Polestar.

Ally dealers only - There are updates to your worksheet's ‘Other Charges/Insurance’ section. 

For standard pay leases, the ‘Paid Upfront’ checkbox for ‘Prior Credit or Lease Balance’ is now unchecked and disabled and will be included in the ‘Gross Capitalized Cost.’ 

For single-pay leases, the ‘Paid Upfront’ checkbox is now checked and disabled. 

Reach out to the RouteOne Business Development Team with questions. 

January 2024 Release Notes

The latest update to our eContracting platform allows you to select the Remote eSigning button after the 'Review' step, so you can begin Remote eSigning even AFTER in-store or embedded eSigning is initiated. 
This added flexibility allows dealers to leverage Remote eSigning without editing or deleting a contract.

With RouteOne Remote eSigning, you can digitally send all deal documents to customers so they can securely review and electronically sign a complete eContracting package from wherever they are.

Learn more about Remote eSigning