Credit and Contracting - Canada

Using Customer Manager

The ‘Customer Manager’ page allows your dealership to manage deals more easily from a single glance by grouping all deals for a single customer together.

There are five status icons that represent the status of the deal. Hover over an icon to learn the definition of the status icon. You can also click the ‘Show/Hide Legend’ at the bottom of the page for status definitions of un-submitted deals.

The legend section of the Customer Manager page, with the ‘Show/Hide Legend’ button highlighted by a box with an arrow pointing to it.

 

 

Use the ‘Edit/More’ button next to the applicant to quickly run credit reports or view a credit report summary (1).
After a credit report has been run, a ‘Credit Report Ran’ icon will be shown next to the applicant’s name, allowing you to easily locate the credit bureau pulls within one location (2).

A cropped view of the Customer Manager page, with a box marked ‘1’ highlighting the expanded ‘Edit/More’ menu, a box marked ‘2’ highlighting the ‘Credit Report Ran’ icon, a box marked ‘3’ highlighting the ‘Camera’ icon, and a box marked ‘4’ highlighting the customer’s name.

 

 

Click the ‘Camera’ icon to view the Decision Snapshot (3), with which you will be able to compare the customer’s deal details without having to navigate between different tabs to collect and access the information.

A cropped view of the Customer Manager page with the Decision Snapshot of the example customer expanded, with the ‘Camera’ icon and Decision Snapshot highlighted by boxes.

 

 

Clicking on the customer’s name will direct you to the credit application (4).

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