Compliance

Common Terms, Statuses, and Icons - Compliance

Common Compliance Terms

Compliance Dashboard

Compliance Dashboard	If your dealership utilizes Adverse Action Notices, the ID Verification tool (IDOne), and/or Credit Score Disclosure Notices within RouteOne, the Compliance Dashboard will serve as a useful tool for your dealership. It shows the number of credit applications (not applicants) within 60 days that have been acted upon (or not) and those for which no action is needed.
Category	Compliance activities or documents to be generated that may be required by your dealership in order to comply with a law or regulation. Clicking on a Category link displays applications for applicants that may require action for the selected Category.
Action Taken	The number of credit applications for which your dealership has taken steps to perform a compliance activity or generate the indicated document. Examples of an action include: running an OFAC check, creating an Adverse Action Notice, or creating a Credit Score Disclosure Notice.
Action Not Taken	The number of credit apps for which your dealership still needs to complete compliance activities or documents. If a number shows up under this column, your dealership has not yet performed the compliance activity or generated the indicated document. The number does not include items where actions are not needed for a category, like a Business Lease deal without a co-applicant.
Not Needed	The number of credit applications for which the compliance activity or document may not apply. 'Not Needed' credit applications do not count toward your Compliance Summary % on the bar graph. Examples of these are approved credit applications that do not need an Adverse Action Notice, or Business Lease deals without a co-applicant.

Identity Verification

IDOne

RouteOne’s subscription-based IDOne service enables dealers to help verify its customers’ identities using quizzes, risk alerts, database checks, and OFAC checks.

OFAC Check

RouteOne dealers can freely request OFAC checks using a customer’s name or social security number in order to ensure that an applicant is not an SDN ('specially designated national').

OFAC results remain associated with the applicant or deal in RouteOne.

Document Storage and Forms

SecureDocOne	SecureDocOne is a document storage service that helps dealers keep track of their paperwork and comply with recordkeeping requirements. Dealers subscribed to SecureDocOne Basic can use the service to store credit applications, decision details and decision history summaries, credit reports, credit report disclosures, adverse action notices, IDOne summaries, Privacy Policies, and eContracting paperwork. Dealers subscribed to SecureDocOne Plus can also upload non-RouteOne-generated documents for storage.
Risk Based Pricing	Dealers can help manage FCRA compliance by providing a Risk-Based Pricing Notice only to applicants who receive less favorable terms or by providing a Credit Score Disclosure Notice to every applicant. Like most dealers, RouteOne chooses to simplify compliance by making available Credit Score Disclosure Notices to all applicants. Both the Risk Based Pricing Notice and the Credit Score Disclosure Notice contain information about the consumer’s credit score and the price of credit.
Adverse Action Notice	According to the Equal Credit Opportunity Act and the Fair Credit Reporting Act, a creditor (e.g. a dealer who supports financing) must send an Adverse Action Notice to any customer who is (i) denied or revoked credit; (ii) experiences a change in the terms of an existing credit arrangement; or (iii) experiences a refusal to be granted credit in substantially the amount or on substantially the terms requested.
Model Privacy Notice Form Builder	A Dealership System Administrator (DSA) can prepare the dealership’s Privacy Notice using RouteOne’s Model Privacy Notice Form Builder. DSAs will be asked to note policies such as how the dealership collects and protects personal information and how it defines terms such as ‘Affiliates’ and ‘Joint Marketing.’ RouteOne uses the information supplied in the form builder to create a customized Privacy Notice PDF that can be saved or printed.

Status Icons

Status Icon	Label	Description
or	Status: Pass	An IDOne (ID Verification, Quiz, or OFAC) exists and the status is 'Pass'
	Status: Pass Override	A user has overwritten an IDOne (ID Verification, Quiz, or OFAC) status to be 'Pass'
	Sync Generated	Compliance Activity has been synced to another record
or	Status: Fail	An IDOne (ID Verification, Quiz, or OFAC) exists and the status is 'Fail'
	Status: Fail Override	A user has overwritten an IDOne (ID Verification, Quiz, or OFAC) status to be 'Fail'
or	Status: Caution	An ID Verification exists and the status is 'Caution'
or	Credit Report Ran	A Credit Report has been pulled
	Credit Bureau	A Credit Bureau Report does not exist yet
	Credit Bureau Ran	A Credit Bureau Report exists
	Equifax	Equifax Credit Bureau
	Experian	Experian Credit Bureau
	TransUnion	TransUnion Credit Bureau
	ID Verification	An ID Verification does not exist yet
	ID Verification Quiz	An ID Verification Quiz does not exist yet
or or	ID Verification Quiz Available	An ID Verification Quiz is available for the customer to take
or	ID Verification In Progress	An ID Verification has been run, but a result has not been returned yet
or	ID Verification N/A	An ID Verification has been run and the response from the provider is 'N/A'
	ID Verification Pass	An ID Verification has been run and the status is 'Pass'
	ID Verification Manual Pass	A user has manually overwritten the ID Verification status to be 'Pass'
	ID Verification Fail	An ID Verification has been run and the status is 'Fail'
	ID Verification Manual Fail	A user has manually overwritten the ID Verification status to be 'Fail'
	ID Verification Flagged for Review	A user has flagged a deal as needing review for ID Verification
or	Status: Flagged for Review	A user has flagged an ID Verification or an OFAC for manual review
	ID Verification Caution	An ID Verification has been run and the status is 'Caution'
or	ID Verification Error	An ID Verification has been run and the status is 'Error'
	OFAC	An OFAC does not exist yet
	OFAC Pass	An OFAC has been run and the status is 'Pass'
	OFAC Manual Pass	A user has manually overwritten the OFAC status to be 'Pass'
	OFAC Fail	An OFAC has been run and the status is 'Fail'
	OFAC Manual Fail	A user has manually overwritten the OFAC status to be 'Fail'
	OFAC Flag	A user has flagged a deal as needing review for OFAC
	OFAC Error	An OFAC has been run and the status is 'Error'
	OFAC N/A	An OFAC has been run and the response from the provider is 'N/A'
	Privacy Policy	A Privacy Policy does not exist yet
	Credit Score Disclosure Notice	A Credit Score Disclosure Notice does not exist yet
or	RBP Generated	A Credit Score Disclosure Notice has been created
	Adverse Action Notice	An Adverse Action Notice does not exist yet
or	AAN Created	An Adverse Action Notice has been created
	DPCF Step One	A Dealer Participation Certification Form (DPCF) Step One does not exist yet
	DPCF Step Two	A Dealer Participation Certification Form (DPCF) Step Two does not exist yet