In This Guide:
Related Guides:
Access and Administration
System Requirements
OS Requirements
RouteOne supports versions of operating systems as released and supported by Microsoft. Click here for details on supported operating systems, platforms and capabilities.
Supported Browsers
For optimal performance and security, please ensure you are using one of the RouteOne-supported browsers: Microsoft Edge® and the latest version of Google Chrome® web browser.
BROWSER CONFIGURATION - CHROMEBROWSER CONFIGURATION - EDGE
Your browser must be configured to allow pop-up windows for RouteOne.
Connectivity Requirements
A stable high-speed internet connection is needed to use the RouteOne system.
eSigning
RouteOne offers multiple signing options including a Mobile eContracting Application from the Apple App Store® available for download on an iPad® mobile tablet, accessing our signing solution via https://www.routeone.net/eSign on any browser, or via a traditional Topaz® signature pad.
Click here for details on our signing solutions.
Hardware Requirements
A laser printer should print both on standard letter and legal sized paper, with the capability of printing in color if needed.
Recommended settings are as follows:
Laser Printer | Recommended (color) Recommended (B&W) Recommended | 12 pages / min (ppm) 22 pages / min (ppm) Duplex capability |
Monitor Display | Recommended | 1920 x 1080 |
Scanner Settings | Recommended | 75 dpi |
Other Requirements
A valid PDF reader is required to view and print documents within RouteOne. Our system works with any Adobe® Reader® version supported by Adobe to view and print PDF documents.
To download the latest Adobe Acrobat Reader, click here.
Microsoft Edge and Windows are trademarks of the Microsoft group of companies.
Apple App Store and iPad are trademarks of Apple Inc., registered in the U.S. and other countries.
Google Chrome is a trademark of Google LLC.
Adobe® and Reader® are either registered trademarks or trademarks of Adobe in the United States and/or other countries.
Topaz® is a trademark of Topaz Systems, Inc. in the U.S. and/or other countries.
All other trademarks are the property of their respective owners.
ROUTEONE SUPPORT
Contact
Phone: 866.768.8301
Email: r1support@routeone.com
Hours (EST)
Monday - Friday: 6:00am – Midnight
Saturday: 9am – 9pm
Can’t find what you need?
Try our search