In This Guide:

IN THIS GUIDE:

Access and Administration

System Requirements

OS Requirements


RouteOne supports versions of operating systems as released and supported by Microsoft. Click here for details on supported operating systems, platforms and capabilities. 

 

 

Supported Browsers


For optimal performance and security, please ensure you are using one of the RouteOne-supported browsers: Microsoft Edge® and the latest version of Google Chrome® web browser. 

BROWSER CONFIGURATION - CHROMEBROWSER CONFIGURATION - EDGE

 

Your browser must be configured to allow pop-up windows for RouteOne. 

 

 

Connectivity Requirements


A stable high-speed internet connection is needed to use the RouteOne system. 

 

 

eSigning


RouteOne offers multiple signing options including a Mobile eContracting Application from the Apple App Store® available for download on an iPad® mobile tablet, accessing our signing solution via https://www.routeone.net/eSign on any browser, or via a traditional Topaz® signature pad. 

Click here for details on our signing solutions. 

 

 

Hardware Requirements


A laser printer should print both on standard letter and legal sized paper, with the capability of printing in color if needed. 

Fax machines to be used with RouteOne should allow for configurable dpi scanning options and be free from scanning defects such as lines preventing clear image transmission.  

Recommended settings are as follows: 

Laser Printer 

Recommended (color) 

Recommended (B&W) 

Recommended 

12 pages / min (ppm) 

22 pages / min (ppm) 

Duplex capability 

Fax Machine 

Recommended Modem 

14,400 BP 

Monitor Display 

Recommended 

1920 x 1080 

Scanner Settings 

Recommended 

75 dpi 

 

 

Other Requirements


A valid PDF reader is required to view and print documents within RouteOne. Our system works with any Adobe® Reader® version supported by Adobe to view and print PDF documents.   

To download the latest Adobe Acrobat Reader, click here

 

Microsoft Edge and Windows are trademarks of the Microsoft group of companies. 

Apple App Store and iPad are trademarks of Apple Inc., registered in the U.S. and other countries. 

Google Chrome is a trademark of Google LLC. 

Adobe® and Reader® are either registered trademarks or trademarks of Adobe in the United States and/or other countries. 

Topaz® is a trademark of Topaz Systems, Inc. in the U.S. and/or other countries. 

All other trademarks are the property of their respective owners. 

On

ROUTEONE SUPPORT

Contact

Phone: 866.768.8301
Email: r1support@routeone.com

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Monday - Friday: 6:00am – Midnight
Saturday: 9am – 9pm

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