RouteOne has successfully processed the automotive finance industry’s first remotely captured, electronic customer signature on an indirect finance contract. This advancement further enables dealers and finance sources to deliver on the demands of convenience and flexibility in the continuously evolving, consumer-driven, vehicle purchasing and leasing environment.
RouteOne’s Remote eSign technology enables dealers to grant electronic access to a “signable” finance contract package to a customer, including credit application and all RouteOne generated ancillary documents. Customers may choose to remotely eSign the documents and provide them to the dealer for completion of the contract eSigning ceremony and consummation process. Or the consumer may simply choose to review the document package in advance to improve efficiency at delivery. This promotes an optimal customer and dealer experience. The first remotely executed contract was booked with Toyota Financial Services.
“Consumer expectations are justifiably higher than ever. This exciting technology is an important step in allowing us to make financing even more convenient for customers while maintaining data security,” said Pete Carey, Group Vice President - Sales, Marketing, and Product Development at Toyota Financial Services.
RouteOne Remote eSign was designed with security as its utmost priority. When a dealer chooses to enable Remote eSign, this invokes a two-step authentication process that generates a secure URL link to the virtual “signing room.” The signing room requires a PIN each time the customer enters and presents the documents to the customer to “sign what they see.”
“As a technology company, RouteOne is continuously evolving so we can deliver tools to our customers that solve their market challenges,” stated Justin Oesterle, RouteOne’s Chief Executive Officer. “Remote eSign technology is an integral element of the fully online transaction that consumers are demanding of the auto finance industry. It also creates a new market opportunity for dealers to expand and increase sales by offering a more efficient means of executing contract packages.”
RouteOne is the automotive finance industry leader in eContracting, both in captive and non-captive financing. Together, over 6,600 active eContracting dealers and 40+ participating eContracting finance sources have booked over 8 million eContracts through the RouteOne platform. Today, RouteOne’s Remote eSign technology provides the opportunity to further increase eContracting adoption because of the experience it provides.
Dealers or finance sources interested in optimizing their F&I experience by implementing eContracting can contact RouteOne at 866.768.8301 or www.routeone.com.